Privacy Policy
Privacy Policy
At Naval, we recognize our responsibility to protect your personal information. Your personal data is processed through our secure servers and protected using advanced security systems and technologies.
To provide and improve our services, we may share your personal information with trusted third parties. This may include your contact details (such as your name, address, phone number, and email address), transaction information (including orders and payment details), and website usage data (such as your IP address and pages visited).
You may request the deletion of your personal data by contacting our store directly. We are committed to protecting your privacy and handling your information responsibly.
If you object to the processing, transfer, or use of your personal information through our systems, please contact us. Alternatively, you may choose not to use our website and its services.
Warranty Policy
All products sold through our website undergo quality inspections and are certified ready for use. If an item is returned with damage resulting from misuse or improper handling, the customer will be responsible for the applicable repair charges determined by Naval.
Our warranty includes the following conditions:
- The original purchase invoice or product certificate must be presented when requesting maintenance or repair services.
- Complimentary ring resizing (smaller or larger) is available provided no additional gold or gemstones are required. Any required additional materials will incur an extra charge.
- Professional cleaning and polishing services are available exclusively for Naval jewelry.
- General maintenance is provided for manufacturing defects, including issues with bracelet clasps, pendants, earrings, and similar components.
- The warranty becomes void if the jewelry has been repaired, modified, or serviced by any party other than Naval.